Reservations Agent Full Time

Reservations Agent job opening in Shangri-La Dubai.

Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world’s most dynamic cities.

The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As Reservations Agent, we rely on you to:

• Responsible for providing the most efficient and courteous hotel reservation service
• Attend to telephone enquiries and follow up on guests’requests
• Promotes Rooms / F&B promotions to guests
• Perform other duties and responsibilities assigned

We are looking for someone who:

• Preferably has relevant experience with an international luxury hotel
• Is self-driven, goal-oriented, willing to challenge the status quo
• Upholds professional values, ethics and integrity at all times
• Customer oriented and result-driven
• Communicates and writes with fluency in English (as well as the local language)
• Has strong interpersonal skills