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Front Office
Guest Relations Officer Full Time
Guest Relations Officer
Grand Hyatt
Grand Hyatt Dubai
AE – DU – Dubai
Front Office
Hourly/Entry Level Employee
Full-time
Req ID: DUB005857
Worldwide
Summary
You will be responsible to provide an excellent and consistent level of service to your guests at the time of arrival.
The Guest Relations Officer is responsible to assist the Front Office team in managing the guest relations department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Guest Relations operation and administration.
Qualifications
Diploma/ qualification in Hospitality or Tourism Management
Minimum 2 years of work experience as Guest Relations in a hotel.
Well-developed communication and customer relations skills.
