Cluster Reservation Agent Full Time

Cluster Reservation Agent The First Group Dubai.

Are you ready to advance your career in hospitality? Join The First Group Dubai as a Cluster Reservation Agent at TRYP by Wyndham Dubai, located in the vibrant Business Bay area. This is your chance to be part of a dynamic team dedicated to creating exceptional guest experiences.

Why Work at TRYP by Wyndham Dubai?

• Nestled in Barsha Heights, TRYP by Wyndham Dubai offers:
• 650 modern rooms, including studios and premium suites.
• Premium facilities: Three dining venues, a co-working space, a fitness center, and a spa.
• Convenient location near Dubai Metro Station and major thoroughfares.
• Complimentary access to Soluna Restaurants and Beach Club on Palm Jumeirah.
• Elevate your career in a setting where urban living meets beachfront relaxation.

Responsibilities of a Cluster Reservation Agent

As a Cluster Reservation Agent, you will:

• Handle reservations, inquiries, cancellations, and booking extensions.
• Maximize room revenue by upselling and cross-selling services.
• Provide accurate rate quotes and maintain excellent call audit scores.
• Collaborate with the Sales Department to manage business effectively.
• Process and update reservations with accuracy and professionalism.
• Communicate guest requirements to relevant departments.
• Assist with travel agent commissions and ensure proper billing instructions.

Qualifications and Skills

• To excel in this role, you should have:
• At least 2 years of experience in reservations at a 4/5-star property.
• Proficiency in English (written and verbal); other languages are a plus.
• A degree or diploma in Hotel Management or Training and Development.
• Working knowledge of Opera PMS and Microsoft Office.

FAQs

• What is the role of a Cluster Reservation Agent?

A Cluster Reservation Agent manages hotel reservations, handles guest inquiries, and ensures smooth communication with departments to enhance guest experiences.

• Where is TRYP by Wyndham Dubai located?

TRYP by Wyndham Dubai is in Barsha Heights, offering easy access to Dubai Metro and major city attractions.

• What are the benefits of working at TRYP by Wyndham Dubai?

You will enjoy a supportive work environment, career growth opportunities, and access to top-notch facilities and amenities.

Apply Today

Seize this opportunity to join The First Group Dubai and make a lasting impact in the world of hospitality. Explore Cluster Reservation Agent Vacancies in Dubai and contribute to creating unforgettable guest experiences.