Ambulance Services Lead American Hospital Dubai

Job Description
Assumes the responsibility for the operational management of American Hospital Dubai Ambulance Service. Directs, coordinates, and evaluates the activities to create and maintain optimal safe/high-quality delivery of services. Conducts assessment, treatment, and transport of ill or injured patients at the Advanced Life Support (ALS) Level. Maintain ambulance readiness.

Responsibilities
Directs Ambulance Services Staff during their shift to ensure they fulfil their job requirements per their job description.
Ensures proper Staff Scheduling and leave planning.
Provides patient assessment, treatment, and transport at Advanced Life Support Level.
Demonstrates ability to prioritize tasks, ensuring the effective functioning of the duty.
Ensures patient records are fully completed and meets American Hospital Dubai’s standards.
Prioritizes workload and completes correspondence promptly.
Ensures a safe working environment through strict compliance with Hospital Policy and Procedures regarding safety, infection, and security.
Plans and carries out responsibilities with minimal supervision.
Oversees staff on-call hours, on-call overtime, and overtime and ensures they are used appropriately.
Ensures a safe working environment through strict compliance with Dubai Corporation of Ambulance Services (DCAS) standards.
Ensures that lost charges stay at a minimum on the ambulances.
Integrates evidence-based research/practice into clinical and management processes within the clinical area.
Ensures efficient functioning of all related medical equipment in the clinical areas through communication and collaboration with Biomedical Engineering.
Maintains current knowledge of recent advances in Emergency Medical Services (EMS) based on international and local protocols, always promoting evidence-based practice – Disseminates information as required.
Lifts adult safely via the stretcher with assistance.
Ensures that the workplace and surrounding area are always kept clean and organized.
Creates and supports an environment that fosters teamwork, cooperation, and respect for cultural diversity.
Conducts Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS) programs, Hospital in-service training, and hospital skill drills.
Supports the Resuscitation Quality Improvement Program (RQI).
Supports the Emergency Department team as needed.
Performs additional duties as required.
Participates in unit staff meetings (60% – 80% meetings per year).
Follows the chain of command in reporting incidents or concerns.
Qualifications
Bachelor’s Degree in Paramedics or Emergency Medical Services (EMS)
Registered as an Emergency Medical Technician-Paramedic in the country of citizenship or professional practice.
Licensed with Dubai Corporation of Ambulance Services as an Advanced Paramedic
Licensed with Dubai Corporation of Ambulance Services as an Advanced Life Support Instructor
American Heart Association (AHA) Basic Life Support (BLS) Instructor Certification
American Heart Association (AHA) Advanced Cardiac Life Support (ACLS) Instructor Certification
American Heart Association (AHA) Pediatric Advanced Life Support (PALS) Instructor Certification
Pre Hospital Trauma Life Support (PHTLS)/ International Trauma Life Support (ITLS)
Trained Air Ambulance preferred
PROFESSIONAL EXPERIENCE:

Minimum of five (5) to seven (7) years of recent post-graduate Paramedic or EMT-P experience.
Minimum of two (2) years of experience as an American Heart Association (AHA) instructor.
Knowledge of Air Ambulance Training preferred
Skills in Computer Applications such as Microsoft Office (e.g. Word, Excel, PowerPoint, Outlook, etc).
Ability to speak and write in English fluently.
Previous Middle Eastern experience preferred.