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Personal Shopping Assistant (UAE National) Full Time NEW
As a leader in luxury retail in the Middle East, Al Tayer Group’s retail division, Al Tayer Insignia, hosts a portfolio of some of the worlds best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!
About The Role
Purpose
To assist the personal shopping department to initiate and drive a specialist and personalized selection for
exclusive customers and contribute to maximize sales, customer satisfaction and customer loyalty
What youll be doing
Schedule and maintain all appointments for the Personal Shopping team
Assist the Personal Shopper during their appointments as required. Build an appropriate relationship with
the Personal Shopping clients
Speak on behalf of Personal Shopper via telephone or email while maintaining outstanding customer service
and ensuring follow-up in a professional and timely manner.
Enter and maintain accurate clientele information
Coordinate alterations, product transfers, reservations and other services as required
Prepare and coordinate materials and merchandise for appointments ensuring store and brand standards
are maintained.
Maintain merchandising standards in the Personal Shopping area and on the floor when collecting and
returning product
Ensure the PS areas overall maintenance, cleanliness store standards and housekeeping
Other duties as assigned by.
About You
Education/Certification and Continued Education
High School Qualification
Years of Experience
3 – 4 years retail sales or customer service experience
Knowledge and Skills
Must be client focused and take initiative to resolve problems.
Takes initiative to seek out responsibilities and follows through on all projects and tasks.
Must possess strong organizational skills
Must demonstrate attention to detail.
Has the ability to continue client relationships
