General Cashier Full Time

Nestled in the city’s heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai’s skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it’s not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

Scope of Position

The General Cashier is responsible for managing all cash handling and financial transactions of the Hotel. The role requires precision, strong organizational skills, keen eye for details and the passion to deliver exceptional guest service with the highest standards of financial integrity.

Responsibilities:

• Must have excellent cash handling skills evidenced by no overages and shortages.
• Must collect daily remittance envelopes from the cash drop safe in the presence of a witness.
• Count and verify daily cash receipts submitted by the individual cashiers including the collections by the Credit & Collection department.
• Document the reconciliation of all cash receipts to the PMS system and complete the daily cash over and short report for each cashier.
• Consolidate, prepare and make the daily bank deposits in a timely manner.
• Ensure daily collections must be deposited to the hotel’s bank account on the next banking day.
• Reconcile daily cash submissions from various departments in the hotel against the bank deposits.
• Report daily all cash discrepancies to the Director of Finance or Assistant Director of Finance.
• Prepare daily General Cashier Report and submit to Income Auditor for review then to Director of Finance or
• Assistant Director of Finance for final approval.
• Resolve any deposit discrepancies directly with the bank while keeping the Chief Accountant and/or Assistant
• Director of Finance aware of the said discrepancies.
• Ensure that all cash-handling colleague have adequate monetary change throughout their work shifts.
• Provide monetary change colleagues with hotel floats after approval from Director of Finance
• Release due backs to hotel cashiers, as required and maintain a register for issue and receipt of due backs.
• Obtain the buying rate being offered by the hotel’s commercial bank or registered money exchange company and compute for the latest hotel exchange rates with approved mark-up for applicable foreign currencies every day. Then prepare Memorandum of Rates for approval of Director of Finance or Assistant Director of Finance.
• Make petty cash disbursements according to established policies.
• Reconcile and prepare petty cash replenishment every week and submit to Director of Finance or Assistant
• Director of Finance for approval prior to payment.
• Perform a daily cash count of the General Cashier’s float and report all counts / discrepancies to the Director of
• Finance and/or Assistant Director of Finance for approval.
• Conduct at least once a month surprise float count for all cashier holding floats, including sub-float holders such as Duty Manager and Purchasing, in the presence of the float holder. Any discrepancies must be reported to the Director of Finance and/or Assistant Director of Finance immediately.
• Maintain updated Cash Responsibility Forms for all float holders.
• Prepare a monthly summary of float counts and must tie to the General Ledger house bank account.
• Assist in cashiering trainings and be available as needed to support cashiers in resolving problems in cash handling procedures.

Perform any other duties that may be assigned from time to time by Management

Skills & Qualifications

• Senior School qualification or equivalent
• Diploma/Degree in Hospitality Management and/or Accounting
• Minimum of 1-2 years’ experience in accounting with at least 1 year in a similar capacity
• Experienced in POS and PMS Systems (Opera/PSMS/ Info Genesis/Micros)
• Experienced in Accounting System (SUN System)
• Good written and verbal communication skills in English.
• Must have analytical skills.
• Must have a commitment to follow all local corporate policies and procedures as they relate to General Cashier.
• Must have thorough knowledge of all policies and procedures as they relate to General Cashier.
• Must work in a safe, prudent, and organized manner.
• Highly accurate, policy compliant and demonstrative responsibility in dealing with cash